Leeds University Library

Listening and interpersonal skills (lecturers)


Teaching resources to help you to develop your students' skills. You can adapt these materials to suit your own needs; see the link below for more details about acknowledging Skills@Library.

Using our resources
TWo students sat on steps talking

Workshops: lesson plans, slides and handouts

The Academic confidence (PDF) workshop introduces discussion points to help students participate in seminars and tutorials.

The Social and networking (PDF) workshop introduces discussion points to help students build confidence in social situations.

The Team work (PDF) workshop introduces discussion points around giving and receiving feedback in a group situation.

Individual face-to-face activities

Questioning styles (PDF)
Explores how rephrasing questions can generate different types of interaction.

Observing conversations (PDF)
The importance of body language and questioning styles.  

SWOT analysis (PDF)
A reflective activity where students record their strengths and weaknesses.

Listening skills audit (PDF)
Assess listening skills by completing this listening skills audit.

Online activities for independent or blended learning

Listening and interpersonal skills

Help students identify strengths and weaknesses through a range of interactive activities.

At the end of the tutorial, students are directed to more specific resources on the Listening and interpersonal skills (students) page.

Teaching notes:
Listening and interpersonal skills (PDF)

Online tutorial:
Listening and interpersonal skills

Making group work work

This extensive online resource includes video clips and discussion points to help students manage the challenges of group work.

There are ten episodes, each focusing on a different challenge.

Teaching notes:
Making group work work (PDF)

Online tutorial:
Making group work work

Further activities are on the Listening and interpersonal skills (students) page.

Supporting resources: books, journals and websites

Staff and Departmental Development Unit
support for University of Leeds staff

Skills@Library resources are designed to help you to develop your students' listening and interpersonal skills.

To develop your own listening and interpersonal skills, SDDU runs several workshops.

Books

BURLEY-ALLEN, M. 1995. Listening: The Forgotten Skill. Hoboken, New Jersey: Wiley.

BANEY, J. 2004. Guide to Interpersonal Communication.
Upper Saddle River, New Jersey: Prentice Hall.

Websites and online resources

The LearnHigher Listening and interpersonal skills tutor resource helps educators develop and deliver student workshops in this area. The multi-media resource includes suggested workshop content, ice-breakers, activities, and FAQs. 

ChangingMinds.org

International Listening Association

Facial expressions

For further ideas and activities to develop your students' skills, take a look at the group work and notemaking resources from LearnHigher.

Both resources provide activities related to listening and interpersonal skills.