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New library system live - potential disruption
If you get an email saying your items are requested by another customer, this may not be true. Please check your library account to be sure. E-resources access is at risk as some data is incomplete.
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Services affected

The new library system went live on 15 July.

Services affected

Update 18 July

The room booking system is offline and is likely to be back working fully by 24 July.

Update: 17 July

Some of our e-resource records did not migrate across to the new system and so we’re working to get them into the Library search. You may find some links that don’t work or maybe a resource you use isn’t there. It may take us a week to work through the data and make it live, and a little longer to fix any anomalies that appear.

Update: 16 July

We are experiencing some issues with our loans notices. If you receive an email saying your items are requested by another customer, this may not be the case. Please check your Library account to see the status of your loans.

The room booking system is offline on 16 and 17 July.

Around go-live

Eresource access will be at risk immediately after go-live, and may be unavailable for a couple of days from the Library website.

Staff will not be able to create or edit reading lists in a Minerva module. A notice will appear in the Teach tab in Minerva when reading lists are not available.

Reading lists website links will not work between 15–19 July. The lists will still be available from our website, but you will have to use the Library search in order to locate or access the items.

Data from the Special Collections catalogue will be loaded into the system after it goes live. This could take a few days. Archival items in Special Collections can still be found through the Special Collections search. Conversely, the records for books in the Library search need to be loaded into the Special Collections system. So you should use the Library Search for books.

Online payments will be suspended from midday on 10 July. During this time, you can still pay by phone or in cash at the Laidlaw Library until 5pm on 10 July where all payment options are suspended until after the system goes live.

The room booking system will be offline on 16 July.

After go-live

After go-live, the current Library search and the Classic catalogue will no longer be available. There will be one new Library search available from the Library homepage, with more search options available to focus search results.

Browsing journals by subject through the Library’s Subject resources page will not be possible. We are hoping that we can find a way to reinstate this later in the year.

Work will continue to refine the search interface to make it as effective as possible.

Services that will stay the same

Book issues and returns will continue throughout the period, although your library record will not show the changes.

The Library website will not be affected, although updates to information will occur during the day on Monday.

Fines will stay the same, so you will only be charged if you don’t return a book requested by someone else by the due date.

We are working to make the transition as smooth as possible, but with such a large change, there are some services that will be affected. There are also some things that we can only do after the system has come on line, so Library services will be at risk on Monday 15 July whilst we complete the process.

Our library management system underpins the majority of Library services. We purchase new items and set up new subscriptions, catalogue and manage library stock, manage e-resources, their licences and the authentication to grant access, lend, request and return books, create library accounts, manage charges and fines and provide the means to search and discover print and online resources in our collections. There are also a great number of dependent services such as entry gates, laptop loans, self issue and return machines, reading list management, online payments, room bookings and more, that all need to work with the system. This is a big and complex change.