You can make a request to recall items that are out on loan. This gives the person who has the item either three or seven days to return the item to the Library.
This request and recall system ensures that popular items are available to as many customers as possible.
You cannot request 1-day loans or high-demand items.
How to request an item on loan
To request an item:
- Find it using the Library search.
- Select "Request it" – the button is under the location information.
- Log in.
- Choose the item and submit the form.
We will send a recall email to the customer who has the item if we are asking them to bring it back early.
Collect your requested item
When they return the item we will email your University account to tell you that it is ready to collect from the self-pickup area for requested items.
In the Laidlaw and the Health Sciences Libraries the self-pickup area is in the high-demand area. In the Edward Boyle it is to the right of the entrance near the book return area, and in the Brotherton it is behind the enquiry desk.
You will need your membership card to collect your requested item.
We will keep a requested item for the number of days stated on the email, after which it will be returned to the open shelves or moved on to the next customer in the queue.