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  4. Document Supply service

Document Supply service

Collect your requested items

You will receive an email when your item is ready for collection. Photocopies and interlibrary loans are held at the Brotherton Library and must be collected during core hours.

The lending library sets the loan period, usage restrictions, and any charges for lost items.

Electronic files delivered directly from British Library

The British Library sends electronic copies directly by secure electronic delivery. To comply with copyright legislation, there is a specific process for electronic delivery of British Library documents.

You will need to register for the British Library’s On Demand service. You will only need to do this once.

When your order is ready the British Library will send you an email with a link to download the item. Your order will be available for 30 days from the date you receive it and you can download your item as many times as you like during the 30 days.

You can save the document and have access to it for three years, but you can only print one copy. Best practice is to print the document as soon as you have downloaded it.

You will need to use Adobe Reader version 10 or above to view the PDF of the document. If your browser’s default PDF viewer is not Adobe Reader, you will need to disable it before documents can be read.

If we can’t get the requested item

We will email your University account if an item is unobtainable.

We may be able to provide more information, for example, a library that holds a reference-only copy of the item or a website where you can buy it.

Material that is often unobtainable includes: