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Proficiency and productivity

Digital proficiency

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Digital proficiency is your ability to use digital devices, networks, apps, software and services. It means you have a digital ‘mindset’ as well as experience of using specific tools.

You can develop digital proficiency by exploring different technologies and tasks to increase your confidence and range.

Reflect on your digital proficiency by asking yourself:

  • How quickly do I pick up new tools and skills?
  • Am I happy to explore what new technology (such as a new device, app or software) can do, either by using my existing knowledge or by simply playing around with it?
  • Do I cope when technology doesn’t work as expected?
  • Can I work things out for myself using what’s available, for example, online support or instructions?